Blog

Four Key Steps For Effective Customer Care By Jeffrey Campbell

As "customer service" goes, I can guarantee that you (and YOUR customers too, btw) have multiple stories of Mayfield Heights businesses or organizations that have massively bungled the encounter.For instance, anyone who calls the IRS directly -- instead of having...

Jeffrey Campbell’s Three Big Tax Scams And How To Beware

Now we're cooking with gas.After weeks of reports that refunds were down, last week's data from the IRS shows a new trend. Although overall quantity of refunds are down, now the average refund is up 1.9%. After so many headlines to the contrary, I suppose that...

Jeffrey Campbell’s Updated Tax Preparation Checklist for 2019

Tax season 2019 is inexorably moving forward. We now have less than two months before personal federal taxes are due. Which, of course, means that it's time to get started if you haven't yet done so already.I'm here today with a large checklist that you can work from,...

Jeffrey Campbell’s Second Key To Wealth Building

Believe it or not, we have less than two months before federal taxes are due.Yikes.We have been meeting with so many Mayfield Heights clients (including a fair number of new ones, thanks to YOUR referrals -- keep them coming!), finding so many wonderful ways to help...

Jeffrey Campbell’s First Key To Building Wealth

Not only are we entering into the thick of tax season, but based on our political situation, we could be staring at another federal government shutdown on Friday.Which means, well ... we don't know exactly what it will mean except that God bless you if you are trying...